What's the purpose of this page? To list the response times of some of my e-mail queries sent to specific companies along with the quality of those responses. If you've ever wondered if sending an e-mail to a large corporation would ever get you some kind of a response, this list may help you determine which companies may respond quickly to your e-mail queries, and which companies may have what might best be described as a "phantom e-mail system" created just for show.
| Company and e-mail address | Query | Response time | Quality of response |
| The Movie Network, address unknown (online form) | Asked if the number of widescreen movie presentations will increase in the near future. If it doesn't, I mentioned I would have no choice but to cancel my subscription. | Never answered back. | Bad. And I even requested a response on the online form. |
| CFCF-12 (local CTV affiliate), programming@cfcf12.ca | Asked if the recent broadcast of two movies in the widescreen format was a fluke or was to become a regular feature. | Next working day. | Quick but dumb. Received a response that had nothing to do with the question. |
| Over Canada Productions, stephanie@beautifulbc.ca | Asked if the video transfer of the "Over Canada" DVD was anamorphic or not. | Same day. | Quick and to the point. Unfortunately, the transfer is not anamorphic. |
| Motocyclettes Alex Berthiaume, admin1@alexberthiaume.com | Asked about the availability of a certain model motorcycle in Canada. | Next working day. | Quick and to the point. Unfortunately, the motorcycle wasn't available. |
| AnimEigo, orders@animeigo.com | Had to clear up a minor problem with my Urusei Yatsura order. | Next day. | Problem solved quickly and efficiently. Kim is a real professional when it comes to customer service. |
| BMW Films, Webmaster@bmwfilms.com | Asked for a copy of "The Hire" promotional DVD. | Two days, on a Sunday. | Quick and to the point, they agreed to ship me a copy. The disc was received one month later as promised. |